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Services

Igneous Solutions partners with organizations to remove operational barriers to organizational success via the following core services:

Concrete Texture

1

Building Internal Operations

Igneous Solutions can build out your organization's operating plan, internal operating procedures and supporting systems. 

2

Scaling Operations for Growth

Igneous Solutions can assess current infrastructure and advise on and/or drive operational changes in line with organizational growth.  

3

Targeted Operational Support

Igneous Solutions can take on specific projects in support of your organization's operational infrastructure.

Building Internal Operations

1

Building Internal Operations

Igneous Solutions helps organizations design and document their operating plan, standard operating procedures, and supporting systems. Below are profiles of clients who have benefitted from this service, and the types of projects we have completed.

Client Profile #1:

Young organizations who have not yet defined and documented their operating plans and/or standard operating procedures

Sample Projects:

  • Created a manual documenting core internal operating procedures and built out the digital infrastructure in support of these processes (Asana, Google Workspace, Airtable, Slack)

  • Created a 3 year operating plan aligned with a new organization's strategic plan​

Scaling Operations for Growth

2

Scaling Operations for Growth

In addition to designing processes that will grow with your organization, Igneous Solutions can update processes that your organization has outgrown. Below are profiles of clients who have benefitted from this service, and the types of projects we have completed.

Client Profile #1:

Organizations that have experienced rapid growth

Sample Projects:

  • Scaled HR Support Operations (transition to email ticketing system, setting up systems for virtual vs. in-person support)​

  • Supported the transition to bringing payroll processes in house (transitioning from a 3rd party payroll processor)

Targeted Operational Support

3

Targeted Operational Support

Igneous Solutions can lead specific workstreams or projects for your organization. Below are profiles of clients who have benefitted from this service, and the types of projects we have completed.

Client Profile #1:

Organizations with a general sense of having a compliance/operational gap, but without internal capacity to understand it more fully and address it.

Sample Projects:

  • Defined, built and led processes around teacher licensure requirements for a school network. Built internal knowledge base (Google Site, Vimeo library) and trained internal staff to lead the work

  • Investigated discrepancies between payroll data and benefit vendor invoices in response to audit finding. Created and documented a replicable process for ongoing reconciliations.

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